1. Introduction
At Sharklance, we are fully committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, process, use, and safeguard personal data when you use our Meta Verified WhatsApp Business API & Messaging Solutions.
2. Data Collection
• User Data:
During account registration and service usage, we collect details such as your name, email address, phone number, billing information, and payment details.
• Usage Data:
We may collect technical information including IP address, device type, browser details, and usage behavior to improve system performance, analytics, and security.
• End-User Data:
Users of Sharklance are solely responsible for obtaining proper consent from their end-users before collecting or processing any personal data through WhatsApp messaging campaigns.
3. Data Usage
• Service Delivery:
Data is used to provide, maintain, and enhance Sharklance WhatsApp API services.
• Communication:
We may use your contact information to send service updates, feature announcements, support responses, or important security alerts.
• Legal Compliance:
All data processing is conducted in accordance with applicable laws, regulations, and Meta’s official policies.
4. Data Sharing
• Sharklance does not sell, rent, or trade any personal data.
• Limited data sharing may occur with trusted third-party providers (such as hosting services or payment gateways) under strict confidentiality agreements.
• Data may be disclosed if required by law or to protect the rights, safety, and integrity of Sharklance and its users.
5. Data Security
We implement industry-standard security measures including encryption, firewalls, and secure access controls to prevent unauthorized access, misuse, or data breaches.
Users are responsible for maintaining the confidentiality of their login credentials and API keys.
6. Data Retention
Sharklance retains personal data only for as long as necessary to:
• Provide uninterrupted services
• Fulfill legal, tax, and regulatory obligations
• Resolve disputes and enforce agreements
7. User Rights
As a Sharklance user, you have the right to:
• Access your personal data
• Request corrections or updates
• Request data deletion (subject to legal requirements)
To exercise these rights, please contact our support team.
8. Policy Updates
Sharklance reserves the right to update this Privacy Policy at any time. Any significant changes will be communicated via email or platform notifications.
Continued use of our services implies acceptance of the updated policy.
9. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy:
➥ Email: support@sharklance.com
➥ Website: wa.sharklance.in
➥ Phone: +91 9761544413